Returns & refunds

If a book comes damaged, misprinted or wrong, tell us within 7 days of getting it — we replace it at no cost, or refund it in full if we have no copy.

Which books can come back

• Torn or wet books, missing or jumbled pages, misprints, or a different book from the one ordered: if you tell us within 7 days of getting them.
• The book must be as it came — no writing, marks or removed cover (apart from the damage itself).
• Books are not taken back for a change of mind or other reasons.

How to tell us

Write to officebodhisattva@gmail.com or call 93338 46400 with the order number and a photo of the damage. A video of opening the parcel helps us settle it faster. A courier collects the book, or we tell you how to send it; we pay for the return.

Cancelling an order

An order can be cancelled by phone or email until the books are sent, with a full refund. Once they are sent, it cannot be cancelled.

Refunds

Once a refund is agreed, we send the money within 7 working days. If you paid online, it goes back the way you paid (your bank may take a few more days). If you paid cash on delivery, it is returned by UPI or bank transfer.

Last updated October 30, 2026